Refund Policy
Last updated 04 October 2026
Please read this before enrolling.
1. Digital product, immediate delivery
This is a pre-recorded digital course. The entire library — including the downloadable assets — is unlocked the moment payment is confirmed. Because full value is delivered immediately and cannot be returned, enrolment fees are non-refundable.
2. Before you pay
- Watch the course trailer.
- Read the course structure — every phase and module is listed.
- Check the system requirements in the FAQ. A laptop or desktop is required.
- Ask us anything. We would much rather answer a question than take a payment from someone the course does not suit.
3. Duplicate or failed payments
If you were charged twice, or money left your account but access was not granted, write to [email protected] with the payment reference. Verified duplicate charges are refunded in full, typically within 5–7 working days.
4. Technical problems
If you cannot access the course because of a fault on our side, we will fix it. If it cannot be resolved and you have watched very little, we will consider a refund case by case. Reach out — we do not hide behind the policy.
5. Cancellation
There is nothing to cancel. This is a one-time payment, not a subscription.
This document is a starting draft prepared for 3D Journey with LX. Please have it reviewed by a legal professional before the site goes live.